Absolutely! We will have a phone consultation, ask questions, get answers, and get you going with a free estimate!

Most items do have a minimum order requirement of six (6) pieces with the same artwork. Embroidery pieces have a minimum of twenty-four (24). Print products minimums vary.

We prefer and accept PNG and most vector files (.SVG, .AI, .PDF, .EPS) files. Please make sure your artwork file has a transparent background and is at least 300 dpi. If you’re not sure whether your image has a transparent background, here are a few easy ways to check: 1. Look at the File Type If your file is a PNG, it might have a transparent background. If it’s a JPG, it does not have transparency—JPGs always have a solid background. 2. Try Viewing It in Different Places Open the image in your computer’s Photos app (Windows or Mac). If you see a white background, it’s probably not transparent. Upload the image to a free tool like Canva (just drag it onto a blank design). If the background looks like a checkerboard pattern, it’s transparent. 3. Test It in a Word Document or Slide (PowerPoint/Google Slides) Insert the image into a document or slide. Change the background color of the document/slide (e.g., make it black). If the image still has a white box around it, it’s not transparent. If the background color shows through, it is transparent! Just because you have a picture of your design or made a mockup online doesn’t mean you actually have the artwork file needed for printing. What’s the Difference? A mockup is just a digital preview—it’s like a picture showing how the design might look on a shirt, but it’s not the actual file used for printing. A photo of a t-shirt with a design on it is also not a usable artwork file. It’s just an image of a finished product. What is an Artwork File? An artwork file is the original digital file of your design, usually in a format like PNG, AI, SVG, or PSD. This is what’s needed to print your design cleanly and at the right size. If you only have a mockup or photo, you may need to get the original artwork file before printing. Need help figuring it out? Let us know! 😊

Please email us your artwork to Artwork@MarinsCustomApparel.com or you can send it to your your sales rep working with you on your order.

Currently, our turnaround time is about one week. It could be less, it could take a little longer depending on how many orders we have in queue. Keep in mind that your order will not go into production until your proof we send you is accepted and 50% deposit is accepted.

We will deliver your order to you or you can come pick up. Those details will be discussed during your consultation.

Yes! There are opportunities for discounts. -- If you are a returning customer, enjoy 10% off when you leave a review. -- If you're active or inactive military, we gratefully offer 15% your orders. -- If you are a first responder, we gratefully offer 15% your orders.

We do require at least a 50% deposit once your estimate is accepted and turned into an invoice. You do have the option to pay all up front, as well. Orders will NOT go into production until deposit is paid or paid in full. Important Note: ONLY Customers within a 15 mile radius have the option for making a deposit. Customers outside the 15 mile radius are required to pay full amount up front.

We do not print any licensed or copyrighted artwork (Disney, Professional Sports Teams, Marvel, etc.). Explicit content including artwork with profanity, nudity, racial slurs, or violent depictions are NOT tolerated. We will turn away your request.

All sales are final. We will make your order right if we made a mistake.

We don’t create designs or mockups before payment is made. Design and proofing are part of the custom order process and begin once your order is confirmed and paid. If you’re unsure about working with us, feel free to check out our portfolio (our social media or previous online stores) or reach out with general questions—we’re happy to help you understand what to expect before you commit!